PENNSYLVANIA COUPON REDEMPTION SERVICES

The PCRS process

Quick & easy

The PCRS enrollment process is quick and easy.  Call 800-543-8207 x 3129, email pcrs@pfma.net or fill out the Get Started Today! form on the previous page.  

Receive a start-up kit that includes the PCRS enrollment form, sample payment forms and reports and pre-printed shipping labels. Just complete and sign the application and return it to us with or before your first batch of coupons.

Coupon shipping guidelines

Coupons are like cash! To ensure PCRS gets them safely and they are handled as you prefer, follow these tips:

1. Carefully package coupons. For large shipments, put coupons in a plastic bag, tie the bag shut and enclose the bag in a sturdy box. For small shipments, enclose your coupons in a strong envelope. Wrap and tape all packages securely.
2. Always affix a pre-printed PCRS shipping label with your store name and address to the outside of your package, and indicate the payment plan selected. That way, we can properly identify your shipment and process it according to your preferred payment term (if no payment plan is selected, PCRS will process the coupons using the 20-working day option).
3. Write any claimed coupon value and/or count where indicated on the pre-printed PCRS shipping label. PCRS does NOT require you to sort or count your coupons, but any claimed count or value information you provide is recorded in our system based on the label. Do not put claim information inside the package.
4. If you send more than one box or envelope per shipment, please write the package number (1 of 2, 2 of 2, etc.) on the outside of each package. 
5. Do not staple coupons together or staple receipts to coupons. ​

The rest is our job

Once PCRS receives your coupons, we assign your shipment a unique tracking number and email you a receipt with the date your coupon check will be mailed (based on the payment plan you selected). Your check and support documentation is mailed to you on the date indicated on your acknowledgement receipt.

PCRS redemption policy

To minimize payment denials by coupon-issuing manufacturers, please ship coupons to PCRS at least once a month and do not alter the physical appearance of the coupon after accepting them from consumers. The only exception is to ensure that cashiers always write the amount of the discount given on the face of any FREE coupon.

Please do not submit the following:

• Coupons that were not submitted by a consumer or for the product indicated or according to the manufacturer's terms printed on the coupon
• In-ad coupons
• Salesman-redeemable coupons
• Coupons redeemable for premiums
• Non-coupon discounts such as rebate checks, gift certificates and bottle caps

Misredemption

Misredemption
Manufacturers may refuse payment to and take legal action against a store for submitting coupons of suspect condition and origin.  Misredemption includes:

• Customers presenting coupons for merchandise not purchased
• Cashiers cashing coupons for merchandise not purchased
• Store operators procuring or purchasing coupons for the purpose of submitting to manufacturers without a consumer purchase of product.

PCRS cooperates fully with manufacturers in their efforts to curtail misredemption. We reserve the right to refuse to process any coupons that appear to be fraudulent or not redeemed property. PCRS protects the interests of its honest retail clients by not accepting questionable coupons.
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STAY IN TOUCH

Let us know how we can work for you!

email

pfma@pfma.net
​

phone

(717) 731-0600
(800) 543-8207

address

1029 Mumma Road
Wormleysburg, PA  17043