Jennifer Hamelin joined the association in 1992 as a data entry clerk for MEMO. She held several positions in MEMO including Administrative Assistant to Tanya Butler, president of MEMO Financial Services, Inc., before becoming a compliance analyst where she monitored money order clearings and filed Suspicious Activity Reports with the IRS. She left the association in January 2010 to focus on her growing family and returned to PFMA as an Administrative Assistant in 2011. In 2023, as a result of her evolving responsibilities with the association, her title was changed to Senior Administrative Specialist.
Jennifer has an excellent customer service background and handles multiple tasks delegated by different associates in the Government Relations department as well as accounting. She handles PFMA membership inquiries and transactions as well as the administration of the Thomas R. and Laura Ridge Scholarship program.
Jennifer is a notary and has been a member of PAN since 2000.