De-escalation Training by Ready Training Online
When difficult situations occur it can be stressful and downright scary. Today we have Ready Training Online on the podcast to talk about their De-escalation Training that they will be offering to PFMA Members complementary for the next 90 days. Ready Training Online’s mission is to inspire and facilitate employee success through the delivery of […]
Learn how Shelfmark uses Practical AI to Keep the Shelves Stocked
Join us as we talk to Pat O’Donnell, CEO of Shelfmark, and learn how they use data and AI technology to keep the shelves stocked. Shelfmark is a remote inventory management system powered by AI. Shelfmark was born after half a dozen rides on a DSD delivery truck and another half dozen days spent on […]
Helping Retailers and Brands Really Maximize Profits in 2024 with guest Old City Media
Join us on this episode of Shelf Confidence as we talk with the Founder of Old City Media Ray Sheehan about marketing trends and innovations. Old City Media is a national marketing agency that helps brands connect with targeted demographics through experiential marketing. This process is achieved through their robust network of clients and proven […]
Pa Lottery Modernization: What Pa Lottery retailer partners and players need to know
The PA Lottery is one of PFMA’s partner organizations, and the last time we had Drew and Eric on the show in 2022, we talked about the Lottery’s mission and modernization, as well as the fact that back then you celebrated 50 years of providing a fun source of entertainment while helping seniors. Join us […]
Feeding Pennsylvania: How its program the Mid-Atlantic Regional Cooperative provides solutions to merchants and food banks
Feeding Pennsylvania is the statewide association of nine Feeding America-affiliated food banks. The mission of Feeding Pennsylvania is to promote and aid our member food banks in securing food and other resources to reduce hunger and food insecurity across the state and to provide a shared voice on the issues of hunger and food access within the […]
Orontes Mediterranean Yogurt
Meet Orontes Mediterranean Yogurt. Orontes Yogurt’s mission is to deliver healthy dairy products of the highest quality to everyone by offering various delicious options using locally sourced ingredients. Orontes products support local farmers and local businesses. Their motto: Better Milk, Better Yogurt, Better Health. Murat Hokka, the owner of Orontes Yogurt, set his sights on […]
Overcoming Customer Friction with Upside
In this episode, we explore the concept of customer decision-making and store selection, with a specific focus on the factors that can cause friction. Customer friction refers to anything that hinders a customer from completing a transaction with a specific retailer. On the Pennsylvania Food Merchants Association’s Shelf Confidence podcast, Hayley Miller from Upside discusses […]
How can RTO help you solve retention challenges and inspire employee success?
Do you have training and retention challenges? Today on the podcast, we talked with Jeff Kahler, president and CEO at Ready Training Online. At Ready Training Online, their mission is to inspire and facilitate employee success by delivering engaging, customizable, and easy-to-manage online learning. They place a high value on integrity, teamwork, and excellence while […]
Food Waste Solutions with Flashfood
When food ends up in the landfill, It gets covered by other garbage and rots in an anaerobic state – meaning it doesn’t get any oxygen while decomposing. This creates methane gas, a leading cause of greenhouse gases that make a noticeable gaping hole in the ozone layer and significantly contribute to climate change. Grocery […]
Counterfeit Detection with Dri Mark
In 1991, Dri Mark Products became the original patent holder of the Counterfeit Detector Pen which rose to be the highest-selling, and most successful counterfeit detection product in the industry.Since then, Dri Mark has become a leader in the world of counterfeit detection, holding multiple patents for cutting edge detection technology. Dri Mark is also […]